Cadence Lift Support
Find answers to common questions, or reach out directly.
Frequently Asked Questions
How is the suggested weight calculated?
Cadence Lift looks at your most recent prior session for that exercise and uses the top set as the anchor. The label under the suggestion tells you exactly where the number came from ("from yesterday," a specific date, or "starting estimate" if you have no history). Warmup sets are excluded from the prediction anchor.
My Apple Health data isn't syncing
Open the iOS Settings app, then Privacy & Security > Health > Cadence Lift and confirm read and write permissions are granted for Body Weight and Workouts. Cadence Lift writes a workout when you finish a session, and writes a body-weight entry when you log one inside the app.
My rest-timer notification didn't fire
Confirm notifications are enabled in iOS Settings > Notifications > Cadence Lift. Cadence Lift schedules a local notification when you start the rest timer, so the alert fires even with the app backgrounded. Focus modes (Do Not Disturb, Sleep, Driving) will silence it — that's iOS doing what you asked it to do.
How do I export my data?
Open any session in History and tap the share button. You can export as Markdown (great for pasting into ChatGPT or Claude for analysis) or JSON (structured, programmatic). Both formats reflect the actual order in which you logged sets.
Where is my data stored?
Locally on your iPhone, using Apple's SwiftData framework — we keep no copy of your training history in any database of ours. The rest-timer Live Activity sends a transient update through our relay (deleted after delivery), and the optional AI Coach sends data only when you use it. Uninstalling the app deletes all on-device data — if you enabled iCloud Backup, that copy stays in your own iCloud until you delete it there. See our privacy policy for details.
Can I sync between my iPhone and iPad?
Continuous cross-device sync via iCloud is on the roadmap but not here yet. A paired Apple Watch does sync with your iPhone today over WatchConnectivity — log a set on the watch and the iPhone reflects it within a second (and vice versa). To move to a new iPhone, turn on iCloud Backup (Settings > Data > iCloud Backup) and restore on the new phone; JSON export is the manual alternative.
My Apple Watch isn't showing the workout
On the iPhone, open the Watch app and confirm Cadence Lift is installed under My Watch > Installed on Apple Watch. If you don't see it, tap Install. The Watch app needs the iPhone app installed first; uninstalling the iPhone app removes the watch companion. Heart-rate features additionally require granting HealthKit permission on the watch the first time you start a session there.
I lost a set I just deleted
Look for the "Undo" toast at the bottom of the screen — you have five seconds to tap it after deleting. After that, the delete is permanent (the next session won't have it, but the current session does).
Contact
Hit a bug, have a question, or want to suggest a feature? Get in touch.
When contacting us, please include:
- Your iPhone model
- iOS version
- Cadence Lift version (Settings → About)
- What you were doing when the issue happened