Delete your GradePlate account
GradePlate includes account deletion directly in the app.
Delete in the app
- Open GradePlate.
- Choose Me.
- Open Data & Privacy.
- Choose Delete Account & Data and confirm.
The app deletes the current account record, reports linked to that user identifier, the authentication identity, any legacy generated-avatar files under that identifier, and local GradePlate history, thumbnails, meal-log data, profile preferences, consent choices, and caches. It then creates a fresh anonymous identity so the app can continue to open.
If you cannot use the app
Email [email protected] with the subject GradePlate Account Deletion. Include the email used for optional sign-in or the anonymous user identifier shown in the app if available. We may ask for information sufficient to verify and locate the account, and we will respond as required by applicable law.
Deleting an account does not cancel a subscription. Manage or cancel an active subscription separately, in the subscription settings of the store you bought it from.
Data that may remain
Shared food-score caches are not maintained as personal scan history and may remain. App stores and subscription service providers may retain transaction or entitlement records where needed for purchase restoration, fraud prevention, accounting, or legal obligations. Support correspondence may be retained as reasonably needed to resolve the request or meet legal obligations.
Need help?
For a technical problem, contact [email protected] or visit GradePlate Support.