Privacy & Data Requests

Most deletion happens on your device

RepairLens stores your photos and inspection history in private app storage on your iPhone. There is no RepairLens account. Except when you choose to send an optional content report, LightPath Apps does not keep a service-side copy of your diagnoses. That means you don't need to ask us to delete local inspections:

• Delete an inspection inside the app to remove it and its photos from your device
• Uninstall RepairLens to permanently delete all photos, diagnoses, and inspection history

What this form covers

Use this form for the limited service-side records described in our privacy policy (including the anonymous subscription-entitlement records held by RevenueCat and optional content reports stored with Google), or for any other privacy question or request. Content reports are retained for up to 180 days, while their short-lived quota records are retained for up to two days. Submitting opens your email client with a pre-filled message to our privacy team. Depending on your location, you may have rights to access, correct, delete, export, or restrict the processing of personal data.

Because RepairLens has no accounts, include the report's result identifier if you have it. Otherwise, an approximate report date, selected reason, and distinctive words from your optional comment may help us locate it. We may need to work with you to locate a record, and some requests may not be fulfillable if we cannot reliably match an anonymous record.

Alternative Contact Method

If your email client does not open, or you prefer, you can email your request directly to [email protected].

Processing Time

We will respond to your request within one month, which we may extend by up to two further months for complex or numerous requests, and keep you informed about the progress of your request.