Privacy and Data Requests

Most of your data is already in your hands

MeThen has no account and no cloud sync. Your original photos, check-in history, and optional profile are stored in its app container, and LightPath keeps no server-side copy. On iOS, standard Apple-managed device or iCloud backups may include that local data. On Android, MeThen disables app backup and device transfer. Photos you send for an AI analysis, or for the iOS-only Deep Compare feature, are processed after the consent described in the privacy policy. LightPath creates no server-side photo archive, although Google may retain request data temporarily for abuse monitoring, service protection, or caching under its policies. Deleting the app removes its app-container data. On iOS, same-device allowance counters remain in the iOS Keychain to prevent quota resets, and Apple controls retention of any backup copies. On Android, app-private counters are removed with the app because backup is disabled.

Off-device records may include anonymous RevenueCat purchase and entitlement records, a content report you chose to send, short-lived report quota records, and support emails you've sent us. This form covers those, plus any question about our processors (Google/Firebase for AI, configuration, integrity, and reports; RevenueCat for subscriptions; Apple for iOS payment and attestation; and Google Play for Android payment and Play Integrity). Because there is no account, include the anonymous support ID, report ID, or approximate report details if available; otherwise we may be unable to locate an anonymous record. Submitting opens your email client with a pre-filled message. We will respond within one month, which we may extend by up to two further months for complex or numerous requests, as permitted by GDPR Art. 12(3).

Delete local app data now

In MeThen, open Settings, choose Delete check-ins and profile, and confirm. This removes the app's local check-ins, original photos, thumbnails, journal entries, saved AI results, chat threads, optional profile, and image caches. Uninstalling MeThen also removes its app-container data. These device actions do not delete an anonymous purchase record, a report you chose to submit, or a support email; use the request form below for those off-device records. Provider-side AI request data may remain temporarily for abuse monitoring, service protection, or caching as described in the Privacy Policy.

Your rights

Depending on your location — and in particular if you are in the EEA or UK — you may request to:

Access a copy of any personal data we hold
Rectify (correct) inaccurate or incomplete data
Erase (delete) your personal data
Restrict our processing of your data
Port your data in a machine-readable format
Object to processing based on our legitimate interests
Withdraw consent for future AI processing (turn off Allow AI photo analysis in the app's Settings)

Alternative Contact Method

If your email client does not open, or you prefer, you can email your request directly to [email protected].

Processing Time

We will respond to your request within one month, which we may extend by up to two further months for complex or numerous requests, as permitted by GDPR Art. 12(3), and keep you informed about the progress of your request.

Right to Complain